By engaging DTDC Packers and Movers for relocation services, clients agree to the following terms and conditions, designed to ensure a transparent and hassle-free experience:

Service Scope: Services include packing, loading, transporting, unloading, and unpacking of household or office goods, vehicle transportation, and storage as per mutually agreed specifications.

Estimates & Payments: All quotations are provided upfront, with clear breakdowns of costs. No hidden charges apply. Payment terms must be followed, including advance deposits and final settlement upon completion.

Scheduling: Relocation dates are scheduled based on client preferences and availability of resources. Any changes must be communicated promptly; delays may incur adjustment fees.

Packing & Liability: Professional packing materials and techniques are employed. DTDC Packers and Movers will not be liable for damage or loss resulting from client-packed items or pre-existing defects. For high-value items, clients should declare their worth and consider additional insurance coverage.

Restricted Items: Hazardous materials, perishables, illegal articles, and valuables such as cash or jewelry are not accepted for transport or storage.

Claims & Complaints: Any claims regarding damage or loss must be reported in writing within 48 hours of delivery. Claims will be processed as per company policy and applicable insurance terms.

Force Majeure: The company is not responsible for delays or damages caused by natural disasters, accidents, strikes, or events beyond reasonable control.

By booking our services, clients confirm that they have read and understood these terms and conditions. DTDC Packers and Movers is committed to delivering transparent, reliable, and customer-focused relocation solutions for every move.